Effective Date: March 1, 2025
At The Rooftop Tent, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit therooftoptent.com.
1. Information We Collect
When you place an order, register an account, or contact us, we may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Purchase history
- Cookies and browsing data
2. How We Use Your Information
We collect and use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and shopping experience
- Send order updates and promotional emails (if subscribed)
- Analyze website traffic and user behavior through cookies
3. Information Sharing
We do not sell or share your personal data with third-party advertisers or marketers. However, we may share necessary information with:
- Vendors and manufacturers to fulfill product orders
- Shipping and logistics companies for delivery purposes
- Payment processors to securely process transactions
All third-party service providers are required to maintain the confidentiality of your information.
4. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, analyze traffic, and personalize content. Cookies allow us to:
- Remember your preferences and shopping cart items
- Track website performance and improve navigation
- Display relevant product recommendations
You can adjust your cookie settings in your browser at any time.
5. Your Rights & Data Control
You have the right to:
- Request a copy of the personal data we store
- Ask for corrections to inaccurate information
- Request the deletion of your data (except where legally required to retain it)
- Opt out of marketing communications
To exercise any of these rights, contact us at contact@therooftoptent.com.
6. Data Security
We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection.
7. Changes to This Policy
We may update this Privacy Policy as needed to reflect changes in our practices. Any modifications will be posted on this page, with the updated effective date. Continued use of our website after changes are made constitutes your acceptance of the revised policy.
8. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, contact us at:
Email: contact@therooftoptent.com
Phone: +1 (888) 898-3630
Customer Service Hours:
Monday - Friday: 10 AM - 5 PM
Saturday: 10 AM - 3 PM
Sunday: Closed